Shipping & Delivery Policy

Last updated: September 1, 2026

VALTIER (valtier.co) is a project of Reseller Bridge LLC. We are committed to delivering your order with care and efficiency. Please read the following policy carefully before placing your order.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next available business day. You will receive an email confirmation with tracking information once your order has shipped.

2. Shipping Destinations

We currently ship to addresses within the United States and select international destinations. If your country is not available at checkout, please contact us and we will do our best to accommodate your order.

3. Shipping Methods & Estimated Delivery Times

Estimated delivery times begin from the date of shipment, not the date of order placement.

Standard Shipping (US): 5–8 business days
Expedited Shipping (US): 2–3 business days
International Standard: 10–21 business days (varies by destination)

Delivery times are estimates and are not guaranteed. Delays may occur due to carrier issues, customs processing, or circumstances beyond our control.

4. Shipping Costs

Shipping costs are calculated at checkout based on your location, order weight, and selected shipping method. Free shipping promotions, when available, will be applied automatically at checkout.

5. International Shipping & Customs

For international orders, the recipient is responsible for any customs duties, import taxes, or fees imposed by the destination country. VALTIER and Reseller Bridge LLC are not responsible for delays caused by customs clearance processes.

We declare all international shipments at their full value as required by law. We are unable to mark shipments as "gifts" to avoid duties.

6. Order Tracking

Once your order ships, you will receive an email with a tracking number. You can use this number to track your package directly on the carrier's website. Please allow up to 24 hours for tracking information to update after you receive your shipping confirmation.

7. Lost or Damaged Shipments

If your order arrives damaged or you believe it has been lost in transit, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

8. Incorrect Address

Please ensure your shipping address is correct before completing your order. VALTIER is not responsible for orders delivered to an incorrect address provided by the customer. If you notice an error, contact us immediately at the email below — we will do our best to make corrections before the order ships.